What’s the Vibe with Generation Z?

What’s the Vibe with Generation Z?

Samantha Badr

 

You know you’re old when the young kids in the neighborhood running on your lawn begin to bother you. Except this isn’t your lawn, it’s the office – and the young kids on your lawn are actually the new recruits in your organization. Move over everyone, here come’s Generation Z, and they’re not going anywhere. So, what do we do now? Better yet – what are they even saying half the time?

Even as a Millennial, I find myself perplexed at the newest generation. Just like any group entering the workforce, Gen Z comes with a certain style – including new terms/abbreviations, a different work ethic, and a distinctive learning style. HR already knows that one size does not fit all – and it looks like we need to go back to the drawing board to figure out how to attract and retain Gen Z. Before we get started, check out this clip from “The Office”.

 

 

Now that we got the jokes out of the way, let’s get down to business. For starters, Generation Z includes anyone born between the years of 1995 to 2012. So the next time you spot a new applicant aged 24 or younger – just know, you’re in for a treat. One thing is for sure – Gen Z makes no apologies for what they expect from their employers and a lot of companies are finding that they might have to shift their practices to suit them.

When it comes to finding a place of employment, Generation Z requires that organizations are socially aware, flexible, have a work/life balance, and provide opportunities for growth. When attracting candidates, companies must make sure to outline their commitment to social responsibility on both equity and environmental issues. It’s critical that recruiters demonstrate what their organization has done on these issues, and not just show a cute little paragraph from the CEO on their company’s website. Flexible work options are also expected these days. Most Gen Z workers prefer to work from home so it’s very likely that potential candidates will ask organizations if they have the option to do so. Since work/life balance is a requirement for Gen Z’ers, it is probable that they will align with companies that provide time off for doctor’s appointments or other such emergencies. Pro-tip for HR recruiters: stress the importance of the role your organization plays in work/life balance and how employee well-being is most important. Companies should make sure to outline career growth opportunities within their organization as well. Since bouncing from company to company is not on their agenda, Generation Z candidates will likely join and stay at a company if there are opportunities for advancement.

Similar to training other generations, Gen Z’s needs for training might look a little different than usual. Generation Z is a diverse generation, and they anticipate the same diverse environment at the organization they work for. Gen Z enjoys feeling part of a team – so different cultures, views, and skillsets from a diverse workforce will only further their productivity. Because of the pandemic, many organizations had to be creative in engaging their staff, and the same goes for this new generation. Companies should make it a point to have weekly/monthly meetings to gain feedback from employees and form connections. Mentorships could be another essential way to mix and match different generations on the same team. New candidates will thrive if they feel supported by a peer or employee with more experience. Oh, and one more thing – Gen Z loves the opportunity to rotate through several jobs during their first few years with a company. This gives them the chance to find what they like the best and the path they want to pursue. If an organization is willing and able, job rotation can attract and retain Gen Z.

As the past two years have demonstrated, it’s getting “real” out there. The world will keep on evolving and we must embrace it. Change is inevitable and it’s okay, guys. Everything will work out. It seems like the tasks never end for HR professionals, but we can’t avoid the storm of Generation Z waiting to turn our offices upside down. Do yourself a favor and brush up on some terms the “youngins” like to use – it might help you in the future.

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Shifting Workforce Strategies Post COVID-19

Shifting Workforce Strategies Post COVID-19

Samantha Badr

 

Congratulations, you’ve survived the first four months of 2021! We’re a third of the way through the new year and yet we are still learning how to adjust to this pandemic. Vaccinations have been distributed and many businesses have begun to open their doors. Some organizations are continuing to work from home (WFH) for the remainder of the year, but what happens after? Many employees had to incorporate new daily tasks into their workday, while many have had to learn new skillsets altogether.  It is crucial that the HR department start preparing for the transition back into the office – making workforce planning the top of their to-do list.

For my audience that is not familiar with HR terminology, workforce planning is the process an organization uses to analyze its workforce and determine the steps it must take to prepare for future staffing needs. LinkedIn’s 2020 Workplace Learning Report reveals that 99% of learning and development executives believe if skill gaps are not closed within the next three to five years, that customer satisfaction could plummet – as well as product development and the company’s ability to innovate and grow. LinkedIn’s report also states that 57% of talent developers will focus on leadership and management skills, 42% on creative problem solving, and 40% on communication skills.

As for the HR department, you are in my thoughts and prayers. It seems like the work never ends! In 2020, safety and adjusting to WFH was the priority, now comes the best part of 2021 – putting all the broken pieces back together. Good thing the HR department is here to save the day. The first task at hand is to expand the ability to operate in a fully digital environment. All employees will need to brush up on their technological skills. This will ensure that they feel comfortable with their job tasks and maintain seamless contact with clients, partners, and suppliers. When returning to the office it is essential that employees are encouraged to seek help with any new systems – whether that includes training programs or open dialogue with co-workers or supervisors.

The next step is further developing cognitive skills for redesign and innovation. With remote work as the reality for over a year, HR managers were forced to demonstrate these skills in an autonomous environment. Keeping employees retained was a project in itself, now organizations have to re-think all their previous strategies to remain innovative. It’s imperative that companies remain creative by adjusting their problem-solving skills to manage projects if some employees or clients are still working remotely.

Social and emotional skills are next on the to-do list. Companies have to maintain their professional ties and grow new client relationships – all while supporting their employees in the process. The HR department, as well as organizational leaders, in particular, might need to develop their skills moving forward. Communication and interpersonal skills need to be worked on, making sure that empathy is at the top of the list. Our economy might be struggling, but we’re all in this together. Leading with sympathy and compassion might restore any hope lost during the pandemic.

The biggest skill to consider is the ability to adapt and be resilient during COVID-19 and beyond. Organizations should use the last year as a source for learning on building self-awareness, self-confidence, and self-reliance. Be transparent with your staff, let them know that you are aware that certain practices can be enhanced and that the company will support each other through the process. Managing time, boundaries, and mental space could use room for improvement in the upcoming year.

As for the HR department, the months to follow should focus on workforce planning strategies. Taking a look within can help companies redefine their purpose or mission, outline their future potential, and shift their perspective to move confidently into the future. The recovery from the COVID-19 pandemic might be a long one, but we’re almost there!!! Challenges keep life exciting, after all. Reflect, recommit, re-engage, rethink, and reboot – let’s get through these next few months and continue to thrive. Good luck.

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